These Terms of Service ("Terms") govern the rights, obligations, responsibilities, and other matters between aisoftcrafters Inc. ("Company," "we," "us," or "our") and users ("User," "you," or "your") in connection with the games and related services ("Service") provided by the Company through mobile devices.
The following terms, as used in these Terms, shall have the meanings set forth below:
1. "User" means any person who agrees to these Terms and uses the Service provided by the Company. Users are not required to create a separate account or complete a registration process.
2. "App Store" means a digital distribution platform (such as Google Play Store or Apple App Store) through which Users may download, install, and make in-app purchases within the Company's applications.
3. "In-App Purchase" means a transaction made within the Company's application to acquire items, features, content, or other digital goods.
4. "Free Items" means items granted to Users at no charge, including items earned through gameplay, ad viewing rewards, or promotional events.
5. "Paid Items" means items acquired by Users through In-App Purchases.
6. "Content" means all digital goods provided through the Service, including but not limited to games, items, virtual currency, and additional features.
7. "Advertisements" means all forms of advertising displayed within the Service, including banner ads, interstitial ads, and rewarded video ads, delivered through the Company's or third-party advertising networks.
Any terms not defined herein shall be interpreted in accordance with applicable laws, regulations, and customary commercial practice.
The Company shall make the following information readily accessible to Users within the Service or through linked screens:
1. Company Name: aisoftcrafters Inc.
2. Website: game.aisoftcrafters.com
3. Email: works@aisoftcrafters.com
4. Privacy Policy
5. Terms of Service
4.1. The Company shall post these Terms within the Service or on its official website (game.aisoftcrafters.com) so that Users may readily access them. Material provisions, including those relating to service suspension, cancellation rights, refunds, contract termination, and limitations of liability, shall be clearly highlighted through bold text, color, symbols, or separate linked screens.
4.2. When the Company amends these Terms, it shall post the effective date, amended content, and reasons for the amendment at least seven (7) days prior to the effective date within the Service or on linked screens. However, if the amendments are materially adverse to Users, the Company shall provide at least thirty (30) days' prior notice and notify Users as set forth in Article 26.1.
4.3. Upon posting amended Terms, the Company shall confirm whether Users consent to the amendments. If a User does not expressly object to the amended Terms by the effective date, the User shall be deemed to have consented. If a User does not consent to the amended Terms, either the Company or the User may terminate the service agreement.
4.4. The Company shall provide a means for Users to inquire about and receive responses regarding these Terms.
4.5. The Company may amend these Terms to the extent not in conflict with applicable Korean laws, including the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Game Industry Promotion Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Content Industry Promotion Act.
5.1. The Company shall comply with applicable laws and regulations and shall use commercially reasonable efforts to provide the Service in a continuous and stable manner.
5.2. The Company shall endeavor to protect Users' interests and maintain order within the Service.
5.3. The Company shall promptly address opinions or complaints raised by Users that are deemed legitimate. If prompt resolution is not feasible, the Company shall notify Users of the reason and expected timeline for resolution.
5.4. The Company shall implement technical and administrative safeguards to protect Users' personal information in accordance with the Personal Information Protection Act and other applicable laws.
Matters not expressly addressed in these Terms may be governed by separate operational policies or individual service conditions established by the Company. Any matters or interpretations not covered by these Terms or such policies shall be governed by applicable laws and customary commercial practice.
7.1. Users shall comply with these Terms and all rules, policies, and notices published by the Company in connection with the Service.
7.2. Users shall not engage in any of the following activities:
(a) Using another person's information or mobile device without authorization;
(b) Interfering with the Company's operations or damaging the Company's reputation;
(c) Using the Service for commercial purposes without the Company's prior written consent;
(d) Modifying, decompiling, disassembling, reverse engineering, or otherwise attempting to derive the source code of the Service;
(e) Exploiting bugs or glitches within the Service for unfair advantage;
(f) Using unauthorized programs, including cheat software, hacking tools, or bots;
(g) Transmitting, posting, or distributing content that infringes upon the intellectual property rights of others;
(h) Posting, transmitting, or distributing obscene, defamatory, or privacy-infringing content;
(i) Impersonating the Company's officers, employees, or representatives;
(j) Engaging in any conduct associated with criminal activity or otherwise in violation of applicable laws.
7.3. Users are solely responsible for maintaining the security of their mobile devices and the game data stored thereon. The Company shall not be liable for any damages arising from a third party's unauthorized use of a User's device.
7.4. If a User's violation of Section 7.2 causes damage to the Company, the Company may seek compensation from such User.
8.1. The Service shall be available 24 hours a day, 7 days a week, unless otherwise posted or announced by the Company.
8.2. The Service may be partially or wholly unavailable under any of the following circumstances, in which case the Company shall have no obligation to provide the Service:
(a) Scheduled or unscheduled maintenance, equipment inspection, replacement, or software updates;
(b) Security incidents, abnormal user behavior, or unforeseen service instability;
(c) Force majeure events, including natural disasters, war, power outages, equipment failures, network disruptions, or traffic surges;
(d) Restrictions imposed by applicable laws, government policies, or industry regulations;
(e) Significant business reasons, such as mergers, acquisitions, divestitures, or material deterioration of revenue.
8.3. Users may request to use the Service by downloading and installing the Company's application from an App Store and agreeing to these Terms. The Service does not require a separate registration or account creation; game data is stored locally on the User's mobile device.
9.1. The Company shall, in principle, accept all Users' requests to use the Service. However, acceptance may be deferred in the following cases:
(a) Insufficient capacity or technical limitations of the Company's infrastructure;
(b) Other circumstances that make acceptance impracticable.
9.2. The Company may refuse or restrict service access under any of the following circumstances:
(a) Unauthorized use of another person's information or mobile device;
(b) Use of the Service for purposes that constitute criminal conduct or violate youth protection laws;
(c) Use of the Service for purposes that violate applicable laws;
(d) Attempting to use the Service through unauthorized methods;
(e) Using the Service with the intent to harm the Company's interests;
(f) Using a mobile device that the Company has previously restricted;
(g) Other violations of the Company's terms and conditions.
10.1. The "Service" refers to game services and ancillary services provided through the Company's applications, as well as any services developed by the Company or offered through partnerships with third parties.
10.2. Users may download and install applications from an App Store and use the Service on either a free or paid basis.
10.3. Paid Content requires payment of the applicable fee as displayed within the Service. Free Content may also include optional paid features.
10.4. Downloading applications or using the Service over a network may incur data charges imposed by the User's mobile carrier. The Company has no involvement in or responsibility for such charges.
11.1. The Service operates on a free-to-play model supported in part by advertising. By using the Service, you acknowledge and agree that you may be shown various types of advertisements, including banner ads, interstitial ads, and rewarded video ads.
11.2. "Rewarded Ads" are advertisements that Users may voluntarily view in exchange for in-game rewards (such as items, lives, or coins). Viewing rewarded ads is entirely optional and declining to watch them does not restrict basic gameplay.
11.3. The Company may serve advertisements through third-party advertising networks, such as Google AdMob. Device information and advertising identifiers may be shared with such networks. For further details, please refer to our Privacy Policy.
11.4. The Company is not responsible for any loss or damage arising from a User's interaction with or participation in advertisements or advertiser promotions displayed through the Service.
11.5. The Company may send push notifications containing event information, updates, or promotional content to Users who have opted in. Users may opt out of push notifications at any time through their device settings.
The Company may restrict a User's access to the Service, delete related data, or take other appropriate measures if the User engages in any of the following conduct. The User shall bear full responsibility for any consequences arising therefrom:
(a) Registering false information or deceiving the Company during any application or registration process;
(b) Misappropriating another person's information or mobile device;
(c) Using or modifying the Service in unauthorized ways without the Company's prior consent, hacking servers, or tampering with data;
(d) Exploiting bugs or glitches to obtain unfair in-game advantages;
(e) Engaging in commercial activities through the Service without the Company's prior approval;
(f) Reproducing or distributing information obtained through the Service to third parties without authorization;
(g) Infringing upon the intellectual property rights of others;
(h) Posting, transmitting, or distributing obscene, defamatory, or privacy-infringing content;
(i) Using fraudulent means (such as automated programs or bots) to repeatedly view advertisements for illegitimate gain;
(j) Engaging in conduct associated with criminal activity or otherwise violating applicable laws.
13.1. The protection and use of personal information shall be governed by applicable laws and the Company's Privacy Policy.
13.2. The Service may be used without a separate account registration. Accordingly, the Company may not collect personally identifiable information. However, the Company may collect non-identifiable device information for the purpose of service improvement and advertising.
13.3. Except as required by applicable law or upon request by a competent governmental authority, the Company shall not disclose a User's personal information to third parties without the User's consent.
13.4. The Company shall not be liable for any damages arising from the disclosure of a User's personal or device information due to the User's own negligence.
14.1. The Company may collect the following types of information for the purpose of improving, operating, and optimizing the Service:
(a) Device information (model name, OS type and version, etc.);
(b) Advertising identifiers (GAID, IDFA, etc.);
(c) Service usage data (gameplay records, level progression, etc.);
(d) App performance data (error logs, usage statistics, etc.).
14.2. For the operation of third-party advertising networks (such as Google AdMob), advertising identifiers and device information may be transmitted to such networks. For further details, please refer to the Privacy Policy.
14.3. The Company may retain inquiries and support correspondence (such as emails) submitted by Users for customer support purposes.
15.1. The Company may modify the Service for operational or technical reasons and shall post notice of such modifications within the Service in advance. However, for urgent bug fixes, critical updates, or minor changes, the Company may provide post-hoc notice.
15.2. The Company may discontinue all or part of the Service due to significant business reasons, including but not limited to business transfers, mergers, divestitures, or material deterioration of revenue. In such cases, the Company shall post the discontinuation date, reasons, and compensation terms at least thirty (30) days in advance within the Service and notify Users as set forth in Article 26.1.
15.3. In the event of discontinuation under Section 15.2, the Company shall refund unused Paid Content or Paid Content with remaining validity periods in accordance with Article 20.
15.4. In the event of discontinuation under Section 15.2, the Company shall maintain customer support channels for refund processing for at least thirty (30) days following the discontinuation date.
16.1. The Company shall disclose information regarding probability-based items within the Service or on linked screens, as required under the Game Industry Promotion Act and other applicable laws.
16.2. The specific method of disclosing probability information shall comply with the requirements set forth in applicable laws and regulations.
17.1. All intellectual property rights in and to the Service, including but not limited to game software, graphics, audio, text, and UI/UX designs, are and shall remain the exclusive property of the Company.
17.2. Users shall not reproduce, transmit, distribute, publish, broadcast, or otherwise exploit for commercial purposes any information obtained through the Service that is subject to the intellectual property rights of the Company or its content providers, without prior written consent.
17.3. This Article shall remain in effect for the duration of the Service and shall survive the termination of a User's use of the Service.
18.1. Paid Content purchased through In-App Purchases is associated with the mobile device on which the purchase was made or the User's App Store account, and may be used accordingly.
18.2. Because the Service operates by storing game data locally on the User's device without requiring a separate account, uninstalling the application, resetting the device, or changing devices may result in the permanent loss of game data (including progress, items, and other information). The Company shall not be obligated to restore such data.
18.3. The validity period of Paid Content shall be as specified at the time of purchase. If no specific validity period is stated, the Content shall remain valid for the duration of the Service.
19.1. Prices for Paid Content are as displayed within the Service. Actual charges may vary from the displayed price due to exchange rates, App Store fees, or other factors when payment is made in a foreign currency.
19.2. Users shall make payments in accordance with the policies and methods established by the applicable App Store operator (Google Play, Apple App Store, etc.) or payment processor.
19.3. Payment processing and refunds for In-App Purchases are subject to the policies of the applicable App Store operator and the agreements between the Company and such operator.
20.1. Paid Content is classified as either eligible or ineligible for cancellation. Cancellation-eligible Paid Content may be cancelled within seven (7) days of purchase.
20.2. Cancellation may be restricted in the following circumstances:
(a) More than seven (7) days have elapsed since the date of purchase;
(b) The Paid Content has been partially or fully consumed;
(c) The value of the Content has been significantly diminished;
(d) Other circumstances prescribed by applicable law as grounds for restricting cancellation.
20.3. Content that was not directly purchased by the User, including Free Items, items earned as ad-viewing rewards, and promotional items, is not eligible for cancellation or refund.
20.4. The value of Paid Content may change due to Service updates or balance adjustments. Such changes in value do not constitute grounds for cancellation.
20.5. The Company shall complete the cancellation process within three (3) business days of acknowledging a User's cancellation request. Where the refund is processed through the App Store, the applicable App Store's refund policies shall apply.
20.6. Users may submit cancellation or refund requests via email at works@aisoftcrafters.com. The Company may request additional documentation to verify the purchase.
21.1. If an erroneous charge occurs, the Company shall refund the full amount of the overcharge using the same payment method as the original transaction. If a refund through the same method is not feasible, an alternative method may be used.
21.2. If the erroneous charge was caused by the User's own actions, any fees or costs incurred in processing the refund shall be borne by the User.
22.1. Users may terminate the service agreement at any time by uninstalling the application or by sending an email to works@aisoftcrafters.com. Upon termination (including uninstallation of the application), all game data stored on the device will be permanently deleted and cannot be recovered.
22.2. The Company may terminate the service agreement or restrict Service access without prior notice if a User violates Article 7 (Obligations of Users) or engages in conduct described in Article 9.2.
22.3. In the event of termination under Section 22.2, the User's access to Paid Content may be revoked, and the User shall not be entitled to any refund or compensation in connection therewith.
22.4. Refunds and compensation shall be processed in accordance with the Guidelines for the Protection of Content Users (issued by the Korea Communications Commission).
23.1. The Company shall not be liable for any damages incurred by Users in connection with the free portions of the Service, except where such damages result from the Company's willful misconduct or gross negligence.
23.2. Where the Company provides a service through a partnership with a third-party service provider, damages caused by such provider's negligence shall be the responsibility of that provider.
24.1. The Company shall be exempt from liability where the Service cannot be provided due to force majeure events, including natural disasters, states of emergency, suspension of telecommunications services by carriers, unresolvable technical defects, or other circumstances beyond the Company's reasonable control.
24.2. The Company shall not be liable for damages arising from necessary maintenance, repair, replacement, or inspection of service equipment.
24.3. The Company shall not be liable for service disruptions caused by the User's own actions or negligence.
24.4. The Company shall not be liable for any failure by Users to achieve expected benefits or profits from the Service.
24.5. If a User uninstalls the application or resets or changes their device, game data (including scores, items, virtual currency, and level progress) may be permanently lost. The Company assumes no liability for such data loss.
24.6. The Company shall not be liable for issues arising from a User's mobile device environment, network conditions, or malicious software installed on the device.
24.7. The Company makes no representations or warranties regarding the content, quality, or legality of advertisements served through third-party advertising networks, and shall not be liable for any damages arising from a User's transactions with advertisers.
24.8. The Company shall not be liable for any damages incurred by Users who use counterfeit or modified versions of the Company's applications.
25.1. These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea.
25.2. Any disputes arising between the Company and a User in connection with the Service shall be submitted to the competent court as determined by applicable Korean law.
26.1. The Company may provide notices to Users through in-app announcements, pop-ups, push notifications, or postings on the Company's official website (game.aisoftcrafters.com).
26.2. For notices directed at Users in general, the Company may substitute individual notice by posting the notice within the Service or on its official website for at least seven (7) days.
27.1. The Company shall provide accessible means for Users to submit opinions or complaints within the Service or through linked screens.
27.2. The Company shall promptly address User opinions or complaints that are objectively deemed legitimate within a reasonable timeframe.
27.3. Users may seek dispute resolution through the following organizations:
- Korea Consumer Agency (www.kca.go.kr / Tel: 1372)
- Korea Internet & Security Agency, Personal Information Infringement Report Center (privacy.kisa.or.kr / Tel: 118)
- Content Dispute Mediation Committee (www.kcdrc.kr / Tel: 1660-0041)
27.4. Customer inquiries: works@aisoftcrafters.com
28.1. These Terms shall take effect on February 10, 2026.
28.2. These Terms shall also apply to Users who were using the Service prior to the effective date of these Terms.